7:00 PM - 10:47 PM

Admission Requirement
Level: intermediate
(Completion of secondary education, or equivalent)
Assessment
- Presentation
- Final Examination
Overview
This course aims at helping participants to build confidence in using English in the office by developing essential skills such as greeting and entertaining visitors, screening calls or callers, leaving or taking messages, offering assistance, handling requests, and inquiries and replies, dealing with complaints, understanding and responding to instructions, giving opinions, making suggestions. Participants will be expected to participate in class activities that involve listening, reading, writing, and speaking.
Level:intermediate (Completion of Secondary education)
* This is one of the modules of Certificate Programme in English Speaking Skills for the Workplace
7:00 PM - 10:47 PM
