Workshop on Effective Communication and Influencing Skills Dealing with Different Generations
Overview
As a new generation joins the workforce, fostering mutual understanding becomes paramount. Effectively communicating with them and influencing a generationally diverse team presents unique challenges; however, well-managed multigenerational teams can leverage a broad spectrum of skills and experiences to their advantage.
This workshop explores the characteristics of different generations in the workforce and provides strategies for enhancing communication, influencing skills, and improving individual experiences of all members.
COURSE OBJECTIVES
Upon completion of the workshop, participants will be able to:
Understand Their Own and Other People’s Communication Styles
Understand Different Generations’ Characteristics
Adapting Their Style and Approach to the Person and Situation for Better Results
Delivering a Message That is Persuasive, Value-Driven, and Relevant to Ensure That the Person Understands
Develop a toolkit of both verbal and non-verbal communication/influencing techniques
3 Aug 2026
-
Follow CTgoodjobs for the latest career news, hot topics and recommended jobs!
