9:00 AM - 5:00 PM
(FEE (Inclusive of tea/coffee breaks)
HKMA Member: HK$ 2,780
Non-member: HK$ 2,980
Early Bird Discount: HK$200 less each
(For those who enrol and pay one month before the course commencement date)
Group Discount: HK$200 less each
(For companies which send a total of two or more participants to this course and enrol at the same time))
INTRODUCTION
We are all individuals and have different personalities and preferences. It is not surprising that we perceive and communicate differently. Our ability to communicate effectively is further hindered because of skills barriers. Thus, it is imperative that we understand the individual’s personality and preferences so that we know how to ‘flex’ or adapt to different styles of communication and respond accordingly. Knowing and be mindful of our own styles and deficiencies help us to avoid practicing receivers’ least preferred styles which will maximise our opportunities to be heard.
This workshop provides a simple way to understand people and their preferences. Such knowledge provides a basis for us to formulate communication styles that are appropriate and easy for the receivers to absorb and comprehend.
OBJECTIVES
At the end of the workshop, participants will be able to:
- Profile personalities and their preferences
- Identify communication patterns and develop appropriate content and styles as responses to theindividuals
- Practice ‘flexing’ and communicating with different personalities
DESIGNED FOR
- Supervisors and Managers
- Staff and Technical Staff
- Anyone interested in self-development
DATES & TIME
Thursday, 27 November 2025 9:00 am – 5:00 pm
DEADLINE FOR REGISTRATION
1 week before commencement
CONTENTS
Self-assessment and Profiling Personalities
- A Quick Way to Identify Personalities through ‘Shapes’
- Elements Affecting Personalities
- Other Factors Contributing to Personalities Differences and Preferences
- Dominant and Secondary Characteristics of Personality Profile
How to Flex or Adapt to Different Personalities
- Develop Receiver’s Communication Style and Preference Profile
- Differences between Communication Initiators Vs Communication Receivers’Communication Patterns
- Provide Content and Verbal Responses Based on Personality Profile
- Practice Saying it
Scenario-based Skills Practices
- What Would You Do and Say?
- How Would You Say?
- Skills Practices with Debrief
9:00 AM - 5:00 PM
(FEE (Inclusive of tea/coffee breaks)
HKMA Member: HK$ 2,780
Non-member: HK$ 2,980
Early Bird Discount: HK$200 less each
(For those who enrol and pay one month before the course commencement date)
Group Discount: HK$200 less each
(For companies which send a total of two or more participants to this course and enrol at the same time))
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