9:00 AM - 5:00 PM
(FEE (Inclusive of tea/coffee breaks)
HKMA Member: HK$2,780
Non-member: HK$2,980
Early Bird Discount: HK$200 less each
(For those who enrol and pay one month before the course commencement date)
Group Discount: HK$200 less each
(For companies which send a total of two or more participants to this course and enrol at the same time))

INTRODUCTION
Many supervisors find it hard to lead, motivate and work with their team members to deliver the expected results. Often, it is because they found themselves in a leadership role without sufficient training and have to rely on “gut feel”, trials and errors derived from whatever limited experience they have to do the best they can. Their performance has a direct impact on company productivity, cost, and profitability and should not be underestimated, for their actions affect the frontline team members they lead. However, while team results come from the concerted efforts of all team members, however, it is the team leader or supervisor who provides the overall direction, planning, coordination, and management of the team. Knowing how to communicate, work and lead the team is, therefore, crucial.
OBJECTIVES
By the end of the workshop, participants will be able to:
- Identify different types of people within the team and know how to engage and work with them constructively
- Stimulate team members’ intrinsic motivation to inspire them to want to perform and deliver results
- Communicate better to avoid rework or misunderstanding
- Give feedback to help them succeed and feel satisfied with their work
DESIGNED FOR
- Supervisors
- Managers
DATES & TIME
Thursday, 23 October 2025
9:00 am – 5:00 pm
CONTENTS
A Simulation Exercise to Demonstrate:
- Specific and Concreteness of Communication
- Ineffective Communication Causing Rework, Poor Performance and De-motivation
- The Need for Skills Development of Team Members
- Factors Affecting Performance
How to Work with Various Members of Your Team Constructively
- Types of People and Features
- How to Manage, Work and Inspire Them to Deliver
- Guidelines for Team Leaders
Motivating and Engaging Team Members
- Engineer Team Members to Take and Own Responsibility
- Intrinsic Motivation and Empowerment
- Dealing with Poor Performance through Giving Feedback Constructively
Case Studies and Skills Practice
9:00 AM - 5:00 PM
(FEE (Inclusive of tea/coffee breaks)
HKMA Member: HK$2,780
Non-member: HK$2,980
Early Bird Discount: HK$200 less each
(For those who enrol and pay one month before the course commencement date)
Group Discount: HK$200 less each
(For companies which send a total of two or more participants to this course and enrol at the same time))
