12:00 AM
(Tuition fee for Members: HK$2,780
Tuition fee for Non-members: HK$2,980
Early Bird Discount: HK$200 less each. Deadline for Discount: March 25, 2024
(For those who enrol and pay one month before the course commencement date)
Group Discount: HK$200 less each
(For companies which send a total of two or more participants to this course and enrol at the
same time))
Coaching is an effective leadership tool. The role of a manager or leader is to direct, monitor and coach team members to perform to the standards and expectations required. The approach to coaching will depend on the development level of team members. Development is not defined in terms of seniority and years in the organization but in terms of the level of exposure, experience and ability. We each have different capability, aspiration and learning potential. Different strokes for different folks and thus the purpose and styles of coaching will be different.
For simplicity, high, medium and low are used to indicate levels of performance and capability. High performers, the ‘superstars’, who always perform way above the standards should be mentored to develop new skills, and be challenged to take greater responsibility. Medium performers, the ‘twinkling’ stars, can be coached to reach their potential. Low performers, the ‘dim-lit stars’, whose performance are often below standards, should be coached, supported and counselled with the view to helping them succeed so that they can sparkle and eventually reach their potential.
It is the manager’s responsibility to build talent and expand organisation capabilities. Both coaching and mentoring are key skills required of every manager to do just that.
This workshop deals with the skills, techniques and intricacies of coaching in leading team members at different performance levels and help each and every one succeed.
CONTENTS
Coaching – an Effective Leadership Tool
A Simple Way to Define and Categorize Development Levels
Categories of Coachees – Superstar, Twinkling and Dim-lit Stars
Relationship between Development Levels, Coaching and Achieving Performance
Differences between Directing, Coaching and Mentoring
Achieving Individual Potential - Different Strokes for Different Folks
Cherish Diversity in Coaching
Towards Better Performance
Coaching Skills and Techniques
Coaching Skills – Instructional – a direct approach
Coaching Skills – Inquiry – Use of questions and probes
Coaching Skills – Advocacy – Use of suggestions
Skills Practices on Various Coaching Skills and Techniques
A Systematic, Structured Approach to Coaching
The Coaching Methodology and Framework
Making Coaching Sustainable
The Use of Action Planning
The Importance of Structured Follow-up
Use SMART Goals
Effective Steps to Coaching
A Demonstration of Structured Coaching and Application of Coaching Skills and Techniques
Scenario-based Coaching
Examples of Coaching Using the Coaching Framework and Steps
Demonstrations and Skills Practices
Summary and Conclusions
12:00 AM
(Tuition fee for Members: HK$2,780
Tuition fee for Non-members: HK$2,980
Early Bird Discount: HK$200 less each. Deadline for Discount: March 25, 2024
(For those who enrol and pay one month before the course commencement date)
Group Discount: HK$200 less each
(For companies which send a total of two or more participants to this course and enrol at the
same time))