Distance-Learning Certificate Course on Corporate Human Resource Management

Overview

Currently human resources practitioners are facing more challenging issues than ever before. Many new developments in organizations and the community greatly affect our human resources management systems that include employee productivity, employee morale under the present economic hardship, organizational downsizing and work diversity, etc.

These issues have placed heavy pressure on human resource practitioners who, lacking solid understanding of professional human resource management concepts and skills, can hardly cope with such demanding tasks. This course aims at providing participants with the most updated and practical knowledge of human resource management. At the same time, it will also provide participants with the ideas and skills to apply such knowledge in tackling the most current difficult issues effectively.

Contents

PART 1: FUNCTIONS OF HUMAN RESOURCE ORGANIZATION
1. Importance of human resource management
2. Human resource policies - linking business planning to manpower planning
3. Motivating people through job evaluation, design and enrichment

PART 2: RECRUITING AND SELECTION
4. Systematic approach to recruiting and selection
5. Application evaluation and selection testing
6. Interview techniques and procedures
7. Contracts of employment
8. Induction and orientation

PART 3: REWARD, COMPENSATION AND BENEFITS
9. Salary survey and evaluation
10. Salary and incentive structure design
11. Compensation types and total compensation approach

PART 4: EMPLOYEE RELATIONS AND COMMUNICATION
12. Understanding communication channels and avoiding communication breakdown
13. Identifying problems and areas for improvement through grievance procedures and exit interviews
14. Using the employee survey as a communication tool

PART 5: APPRAISING EMPLOYEE PERFORMANCE
15. Appraisal systems - merits and limitations
16. Eff ective counselling skills and dealing with problem employees

PART 6: TRAINING AND EDUCATING EMPLOYEES
17. Identifi cation of needs
18. Training methods and making training eff ective

PART 7: EMPLOYEE DEVELOPMENT
19. Career mapping
20. Career progression - transfer, promotion, and succession planning

PART 8: CHALLENGES OF THE HUMAN RESOURCE PROFESSION
21. Coping with changes
22. Employees’ health and safety at work
23. Human resources as a service centre
24. Measuring the eff ectiveness of the human resource function

PART 9: TECHNOLOGY USED IN HUMAN RESOURCES
25. Needs for computerization
26. Improving work effi ciency through electronic forms and electronic mail
27. Eliminating records management problems through electronic document imaging
28. Benefi ts of automation