Distance-Learning Certificate Course on Corporate Human Resource Management

Currently human resources practitioners are facing more challenging issues than ever before. Many new developments in organizations and the community greatly affect our human resources management systems that include employee productivity, employee morale under the present economic hardship, organizational downsizing and work diversity, etc. These issues have placed heavy pressure on human resource practitioners who, lacking solid understanding of professional human resource management concepts and skills, can hardly cope with such demanding tasks. This course aims at providing participants with the most updated and practical knowledge of human resource management. At the same time, it will also provide participants with the ideas and skills to apply such knowledge in tackling the most current difficult issues effectively. 

PART 1: FUNCTIONS OF HUMAN RESOURCE ORGANIZATION
1. Importance of human resource management
2. Human resource policies - linking business planning to
manpower planning
3. Motivating people through job evaluation, design and
enrichment
PART 2: RECRUITING AND SELECTION
4. Systematic approach to recruiting and selection
5. Application evaluation and selection testing
6. Interview techniques and procedures
7. Contracts of employment
8. Induction and orientation
PART 3: REWARD, COMPENSATION AND BENEFITS
9. Salary survey and evaluation
10. Salary and incentive structure design
11. Compensation types and total compensation approach
PART 4: EMPLOYEE RELATIONS AND COMMUNICATION
12. Understanding communication channels and avoiding
communication breakdown
13. Identifying problems and areas for improvement through
grievance procedures and exit interviews
14. Using the employee survey as a communication tool
PART 5: APPRAISING EMPLOYEE PERFORMANCE
15. Appraisal systems - merits and limitations
16. Eff ective counselling skills and dealing with problem
employees
PART 6: TRAINING AND EDUCATING EMPLOYEES
17. Identifi cation of needs
18. Training methods and making training eff ective
PART 7: EMPLOYEE DEVELOPMENT
19. Career mapping
20. Career progression - transfer, promotion, and succession
planning
PART 8: CHALLENGES OF THE HUMAN RESOURCE
PROFESSION
21. Coping with changes
22. Employees’ health and safety at work
23. Human resources as a service centre
24. Measuring the eff ectiveness of the human resource function
PART 9: TECHNOLOGY USED IN HUMAN RESOURCES
25. Needs for computerization
26. Improving work effi ciency through electronic forms and
electronic mail
27. Eliminating records management problems through
electronic document imaging
28. Benefi ts of automation