Professional Diploma in Business Administrative Management

INTRODUCTION
Administrative management plays an important role in the daily operation of an organization. As the economy of Hong Kong is undergoing a structural change and is facing strong competition from other countries, local organizations must build up more strengths to deal with these challenges. One of the key factors for an organization to be competitive is to have a good workforce, so business managers must be able to play their roles effectively. To provide systematic training to middle and front-line executives, the Association offers a one-year, part-time diploma programme entitled “Professional Diploma in Business Administrative Management”.
 

OBJECTIVES
The programme aims at providing to managers and young supervisors those essential knowledge and skills which will enable them to lead an effective workforce and provide good service to both external and internal customers. It will help the participants to build up a solid foundation for future advancement in both their studies and careers.

DESIGNED FOR
The diploma is designed for young supervisors, managers and those who would like to acquire knowledge of business management and related practical subjects. It also targets newly promoted supervisors or managers without formal training and education.

STRUCTURE
The diploma has six modules and a management project. Each module consists of 10 sessions, comprising in total 180 hours. Students are required to spend a further 60 hours on self-directed learning for each module. In addition to theories and concepts, real cases of business management and problems related to daily operations will be used to facilitate the learning and illustrate to participants how to handle their daily problems tactfully.

ADMISSION REQUIREMENTS
Applicants must:
1. be secondary school graduates (F.5); AND
2. possess 2 or more years’ working experience; AND
3. have a reasonable command of written and spoken English

EXEMPTION
If you have previously undertaken studies similar to a Module (1 - 6), you may apply for exemption for that Module, up to 2 Modules of the Programme. Module 7 is mandatory and non-exemptible. Applications for exemption must be received by HKMA before the start of the Programme.

Application Forms for exemption may be downloaded from: www.hkma.org.hk/pd/ppbam. For more information, please
contact Customer Service Department, 2774 8500.
HKMA retains sole authority and discretion regarding exemptions. Exemption decisions are final.

Dates & Time

Digital Transformation Tuesday (7:00 pm - 10:00 pm)

25 November; 2, 9, 16 December 2025; 6, 13, 20, 27 January; 3, 10 February 2026 (Please note that no class will be held on 23, 30 December 2025)

Business Administrative Management

Friday (7:00 pm - 10:00 pm)
28 November; 5, 12, 19 December 2025; 2, 9, 16, 23, 30 January; 6 February 2026

English for Business Communication

Friday (7:00 pm - 10:00 pm) 17 April - 3 July 2026

Logistics Management

Tuesday (7:00 pm - 10:00 pm) 21 April - 23 June 2026

Law of Business and Carriage

Tuesday (7:00 pm - 10:00 pm) 11 August - 13 October 2026

Customer Service Management

Friday (7:00 pm - 10:00 pm) 14 August - 23 October 2026

Management Report

Briefing Session There will have an one hour briefing session. It will cover in detail the requirements of the management report by supervisior.

SYLLABUS

• M1 Business Administrative Management
• M2 Customer Service Management
• M3 Digital Transformation
• M4 English for Business Communication
• M5 Law of Business and Carriage
• M6 Logistics Management
• M7 Management Report