Leading Across Generations

This 3-hour course includes 90 minutes of live online instruction and 90 minutes of self-directed learning.

Today’s workforce may comprise as many as five generations working side-by-side. Each generation has a unique mindset, work style, and way of communicating. This being the case, leading and managing multigenerational teams has become essential to building a successful team. As you learn to communicate effectively and connect with others, differences can be viewed as healthy, exciting opportunities to collaborate.

Leading a team of diverse generations can be an incredibly rich and productive experience when you have the skills in place to capitalize on the strengths of each generation. This program provides insights and tools to help you turn the attitudes and skills each generation brings to the table into powerful performance drivers. You will learn the approaches that will most often help you lead members of every generation, resulting in an engaging and productive work environment for everyone.

Who should attend?
Any supervisor or manager who wants to increase productivity, boost morale, and improve quality.

Duration:
This course includes 90 minutes of live online instruction and 90 minutes of self-directed learning. Dale Carnegie’s blended experience is the perfect mix of the live instructor-led learning that creates transformation and the sustainment that leads to lasting results. To enhance single session live online experiences, Dale Carnegie includes elements of self-directed learning to encourage behavior and performance change.

Objectives:

• Understand the dynamics of managing a multi-generational team
• Develop strategies for effective leadership and communication across generations
• Apply techniques for fostering collaboration and innovation within diverse teams
• Plan actionable steps for creating an inclusive work environment that values generational diversity

What You’ll Learn

• Learn the characteristics of each generation and analyze the make-up of your team.
• Strategize on how to adapt your preferred communication style to influence other generations.
• Discuss the value of targeted feedback and how to connect it to the individual.
• Discover and practice a coaching model that operates in the context of the team member’s generational preferences.

While all generations want to be treated with equity and respect, each generational cohort has traits in common. Generational differences are the result of three key factors – parenting, technology, and economics.

Discover: Discover the richness of experience in working with multiple generations. Celebrate the differences that make each generation great, and watch these differences become exciting opportunities to collaborate. Push yourself to your next level of success as a leader in your organization.

Expect Thoroughly Trained Trainers: Dale Carnegie trainers are highly vetted and undergo intense training that is ISO9002 certified to achieve consistent results globally. While part of a global organization, they are connected to your local culture, customs and language. As a bonus, all Dale Carnegie Trainers have “walked the talk” in their efforts as leaders to develop their own teams.

Why You Want To Learn It
Today’s workforce may comprise as many as five generations working side-by-side. While it is always dangerous to generalize, individuals in each generation tend to have a similar mindset, work style, and way of communicating. This being the case, leading and managing multigenerational teams has become essential to building an inclusive successful team. As you learn to communicate effectively and connect with others, differences can be viewed as healthy, exciting opportunities to collaborate.

How It Will Help You
As a result of this course, you will gain:

A more inclusive team environment that can lead to a more diverse culture in your organization
Additional confidence in yourself as a leader and manager in a multi-generational context