Certificate in Talent Management

Eliza Chan, Mascot Talent Development Consulting

Eliza is a seasoned human resources professional, passionate with people development.  She has hands-on experience in training and development, talent management, organizational development and human resources business partnership.  She had worked for multinationals, local enterprises and conglomerates, across finance, communications and media industries.  In her previous roles leading the organization and talent development, and in manpower development, Eliza led the talent management and development process end-to-end.

Module 1

1. Mission and objectives of talent management
   1. Overview of talent management
   2. Talent management plan that aligns with business strategy and people strategy
   3. Key stakeholders
2. Talent management model
   1. Key elements of talent management model
   2. Talent management and workforce planning
   3. Talent management and other core functions of human resources
3. Competency framework
   1. Overview of competency framework
   2. Alignment with business and people needs
   3. Process to develop a competency framework

Module 2

1. Talent identification
   1. Definition of high performers, high potentials and potential successors
   2. Talent matrix
   3. Assessment tools
   4. Qualitative inputs
2. Succession planning
   1. Talent management meetings with senior management
   2. Successor list and readiness
   3. Talent development needs and actions
   4. Post meeting actions

Module 3

1. Communication with identified talents
   1. Communication strategy and approach
   2. Considerations, pros and cons
   3. Implication and impact
   4. Managing expectation

2. Talent development
   1. Talent development and employee development
   2. Individual development plan
   3. Talent development program by integrated approach
   4. Progress review and potential changes

Module 4

1. Engagement and retention
   1. Elevate growth and career progression of identified talents
   2. Career conversations and career coaching
   3. Derailed talents and supports

2. Outcome
   1. Potential risks and ways to manage
   2. Key success factors
   3. Measuring results

3. Alignment with core HR functions
   1. Integration of relevant competencies into hiring and performance requirement
   2. Relevant monetary and non-monetary rewards for talents
   3. Collaboration with all stakeholders