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Practising How to Give Feedback - both positive and negative
DATE & TIME
23 Sep 2025 (Tue)
9:00 AM - 5:00 PM
9:00 AM - 5:00 PM
PRICE
HKD 2,980
(FEE (Inclusive of tea/coffee breaks)
HKMA Member: HK$2,780
Non-member: HK$2,980
Early Bird Discount: HK$200 less each
(For those who enrol and pay one month before the course commencement date)
Group Discount: HK$200 less each
(For companies which send a total of two or more participants to this course and enrol at the same time))
(FEE (Inclusive of tea/coffee breaks)
HKMA Member: HK$2,780
Non-member: HK$2,980
Early Bird Discount: HK$200 less each
(For those who enrol and pay one month before the course commencement date)
Group Discount: HK$200 less each
(For companies which send a total of two or more participants to this course and enrol at the same time))
ORGANISER
HKMA
LOCATION
14/F Fairmont House 8 Cotton Tree Drive, Central
DESCRIPTION
INTRODUCTION
Feedback, be it positive or negative, must be concrete and specific for it to serve any purpose.
Positive feedback highlights and reinforces the things people have done right and to keep them motivated so that similar demonstrated behaviours continue.
Negative feedback or constructive feedback specifies exactly what was wrong without being harsh so that people know what and where to improve and in the process helps them to succeed, be even more motivated because there is personal growth.
This workshop demonstrates the steps and skills on how to give both positive and negative feedback. It also provides ample scenarios for participants to practice giving feedback as skills can only be acquired through sufficient practices.
OBJECTIVES
At the end of the workshop, participants will be able to:
- Acquire the steps and skills on how to give positive and negative feedback in a direct and yet notharsh manner
- Practice interaction skills that are respectful of individuals
- Reduce people’s unwillingness to give negative feedback and thus increase the opportunities for receivers of feedback to improve and attain better results
DESIGNED FOR
- Line Managers and Staff Positions
- Supervisors, Executives and Technical Staff
- Anyone interested in self-development
CONTENTS
Fundamentals of Giving Feedback
- Common Mistakes People Made in Giving Feedback
- Purpose and Characteristics of Effective Feedback
- Why are People Afraid to Give Negative Feedback
Step-by Step Approach to Giving Both Positive and Negative Feedback
- Guiding Principles of People Interaction Skills
- 5-step Approach to Giving Positive and Negative Feedback
- The Importance of Highlighting Impact and Consequences
- The Relationship between Specificity of Feedback and Agreeing with the Feedback
- Identifying and Agreeing with Areas to Improve Based on the Feedback Given
Scenario-based Skills Practices
- Skills Practices on How to Give Positive Feedback and Providing Reinforcement
- Skills Practices on How to Give Negative Feedback and Agreeing on Areas for Improvement
Tuesday, 23 September 2025 / 9:00 am – 5:00 pm
DEADLINE FOR REGISTRATION
1 week before commencement
For more details and registration, please click here.
DATE & TIME
23 Sep 2025 (Tue)
9:00 AM - 5:00 PM
9:00 AM - 5:00 PM
PRICE
HKD 2,980
(FEE (Inclusive of tea/coffee breaks)
HKMA Member: HK$2,780
Non-member: HK$2,980
Early Bird Discount: HK$200 less each
(For those who enrol and pay one month before the course commencement date)
Group Discount: HK$200 less each
(For companies which send a total of two or more participants to this course and enrol at the same time))
(FEE (Inclusive of tea/coffee breaks)
HKMA Member: HK$2,780
Non-member: HK$2,980
Early Bird Discount: HK$200 less each
(For those who enrol and pay one month before the course commencement date)
Group Discount: HK$200 less each
(For companies which send a total of two or more participants to this course and enrol at the same time))
ORGANISER
HKMA
LOCATION
14/F Fairmont House 8 Cotton Tree Drive, Central
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