Certificate in Training and Development

Overview
Many companies in Hong Kong are currently facing rapid changes in the business environment, and they have to ensure that their staff members have the competent skills and appropriate attitude to cope with the changing business environment. Training and human resources development are proven to have a substantial impact on improving the staff’s overall performance. Successful companies as measured by growth in profit, growth in market share, return on investment, labour turnover, etc. are frequently found to be those with sound investment in people. The course is designed to meet the above mentioned needs to ensure that participants will acquire the practical and “how-to” skills to design and conduct tailor-made training and development programmes for their staff. The course also provides participants with an open forum to share the ways of developing different training and development strategies including customer service development, business process re-engineering and the latest training trends in corporations. The course leader will benchmark the best practices from some of the reputable organizations in developing the strategies and whole-system approach in training and development.

CONTENT  課程內容

1. IDENTIFICATION OF TRAINING AND DEVELOPMENT NEEDS IN CORPORATION ( 確認企業的培訓及發展)
2. WRITING TRAINING & LEARNING OBJECTIVES ( 撰寫培訓課程的目的及綱要)
3. DESIGNING AND TAILORING AN EFFECTIVE TRAINING AND DEVELOPMENT PROGRAMMES ( 設計有效的培訓及發展課程)
4. APPLICATION OF EXPERIENTIAL LEARNING IN DESIGNING EFFECTIVE TRAINING PROGRAMMES ( 經驗學習在設計有效益的培訓)
5. DESIGNING EFFECTIVE ON-THE-JOB TRAINING SYSTEM ( 設計有效益的在職培訓)
6. EVALUATION OF OUTCOMES AND BENEFITS OF TRAINING PROGRAMME ( 培訓課程的效益評估)
7. LATEST TREND OF TRAINING AND DEVELOPMENT ( 培訓課程的新趨勢)