CTHR - Build Corporate Internal Branding and Offer Unique Values: <br> From Employee Experience (EX) to Customer Experience (CX)

Build Corporate Internal Branding and Offer Unique Values:
From Employee Experience (EX) to Customer Experience (CX)

日期及時間 (已逾期)

2024年10月30日(週三)
上午 9:30 - 下午 12:30

價錢

HKD 750
(Pricing: Member: $500 Non-member: $750)

主辦單位

香港人力資源管理學會

地點

HKIHRM, Units 1810-15, 18/F, Millennium City 2, 378 Kwun Tong Road, Kwun Tong, Kowloon, Hong Kong

描述

This interactive workshop presents the concept of CEX—a mindset that emphasises the simultaneous growth and development of both Customer Experience (CX) and Employee Experience (EX). By adopting this holistic approach, organisations can create a seamless experience that begins with internal branding and extends outward to customers, ensuring a consistent and impactful brand experience at every level.

Key Highlight

Learn Employee Experience (EX) and Customer Experience (CX) effectively to enhance practical application branding with Patented Tools - Experience Archetypes® and other innovative tools
Interactive, action-filled and fun activities to reinforce learning
CEX real cases and examples of organisations

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