CTHR - Executive Certificate Course on People Management

Executive Certificate Course on People Management–Pursuit of Happiness

DATE & TIME (Expired)

14 Aug 2019 (Wed) - 28 Aug 2019 (Wed)
7:00 PM - 10:00 PM

PRICE

HKD 3,300
(HK$3,300)

ORGANISER

HKMA

LOCATION

14/F Fairmont House 8 Cotton Tree Drive Central HONG KONG

Executive Certificate Course on People Management–Pursuit of Happiness

DESCRIPTION

Description:

CONTENTS

1. Understanding Different Generations
• Things need to know when you have bosses and employees of Great Generation, Baby Boomers, Generation X ,Generation Y and the Millennials
• Understand different generational values
• Know how to create recognition and maximize the strengths
• Connect with them psychologically

2. Managing Different Employees
• Emphasize commonality
• Internal vs External conflict handling
• Thomas-Kilmann Model
• Mediation
• 5 Steps to conflict management- AAQR
• Hong Kong’s Apology Ordinance

3. Encouraging Learning and Interaction
• Develop morale and motivation
• Maslow’s Hierarchy of Needs
• Do’s and Don’ts in motivating different employees
• Performance Appraisal
• 3 steps to performance appraisal - PCD
• Invent creative thinking
• Prepare succession plan
• A New World of Corporate Learning Arrives: And It Looks Like TV

4. Establishing Good Culture
• A winning corporate culture
• Cultivate engagement
• Adopt assertiveness and reframing
• 5 steps to effective problem solving
• Inspire excellence and empowerment

5. Adapting to Technology Advancement
• AI, Robotics, visual reality and big data are changing business, management and human resources faster thanone thought
• How to leverage state-of-the-art technology for recruitment and training
• Next generation

For more details and registration, please click here.