Certificate Course on Human Resource Management

1. INTRODUCTION ( 簡介 ) a. Meeting Present and Emerging Human Resources Challenges b. Changing Roles of Human Resources Department in Hong Kong

2. PRESENT CONTEXT OF HUMAN RESOURCES MANAGEMENT ( 人力資源管理的現況 ) a. Linking Human Resources Management with Business Objectives b. Managing a Flexible Workforce c. Enhancing Employee Productivity d. Increasing Employee Morale e. Handling New Employment Issues Upon New Labour Related Ordinance f. Adopting Information Technology in Human Resources Management to Increase Work Efficiency g. Human Resources Strategies to Cope with Present Challenges

3. STAFFING ORGANIZATION ( 機構之人手配套 ) a. Flexible Manpower Planning - Manpower Planning Process - Human Resources Related Issues in Handling . Temporary Employees . Part-Time Employees. Contract Employees. Out-sourcing Employees - Case Studies b. Practical Guidelines for Human Resources Administrators and Executives on: - Downsizing Workforce - Employee Redundancy and Separation - Employee Outplacement - Case Studies c. Human Resources Options in Manpower Cost Saving

4. EMPLOYEE RECRUITMENT AND SELECTION ( 員工招聘及甄選 ) a. Conducting Job Analysis b. Writing Job Descriptions and Job Specification c. Various Recruitment Techniques d. Selection Interview & Other Selection Methods e. New Trends in Handling Employee Selection

5. EMPLOYEE TRAINING AND DEVELOPMENT ( 員工培訓及發展 ) a. Employee Training: - Training Cycle - Techniques in Training Needs Analysis - Designing Effective Training Programmes - Audit Learning Principles - Measurement of Training Effectiveness - New Trends in Training and Development
b. Employee Development: - Job Rotation Programme - Cross Exposure Training Programme - Mentoring and On-the-Job Coaching System - Management Development Programme - Employee Career Management Programme and System - Case Studies

6. REWARD AND PERFORMANCE MANAGEMENT ( 獎賞及表現評估 ) a. Employee Financial Reward Programme: - Employee Compensation and Benefits - Mandatory Provident Fund System - Key Features and Human Resource’s Roles b. Non-Financial Reward Programme c. Trends of Reward Management Programme d. Performance Management: - Performance Management Cycle - Setting Performance Appraisal Objectives - Performance Appraisal Interview - Coaching for Performance Improvement - Case Studies - Setting a Performance Management System 7. EMPLOYEE GOVERNANCE ( 員工管治 ) a. Employee Ordinance: - Techniques of Drafting Employment Contract. Provision for Validation of Employment Terms - Key Provisions of Employment Ordinance - Most Updated Development of Employment Ordinance b. Employee Communication Policy and Guidelines c. Respecting Employee Rights: - Practical Human Resources Guidelines on Private Data Ordinance - Practical Human Resources Guidelines in Equal Opportunity Ordinance d. Employee Complaints and Grievances - Practical Human Resources Guidelines and Policy e. Handling Employee Labour Disputes Policy and Guidelines f. Employee Occupational and Job Safety Policy and Guidelines 8. CONCLUSION ( 總結 ) Meeting the Challenge of International Human Resources Management