PROGRESSIVE PERFORMANCE MANAGEMENT

PROGRESSIVE PERFORMANCE MANAGEMENT

Future proofing your organisation with an innovative feedforward model

Deloitte’s 2018 Global Human Capital Trends found that 76% of global business and HR leaders said they have reinvented Performance Management to be more continuous, yet 91% of companies still follow the utterly conventional practice of conducting salary reviews only once a year or even less.

If performance management is designed to drive employee performance, rewards and organisational effectiveness to meet business needs, why do many such processes focused on providing feedback to employees fail a great deal of the time? The feedback process of catching people doing something wrong should be stopped and moved to a feedforward process that engages people to enable employees to be a success in meeting their commitments.

It is time to assess the usefulness of your performance management system – it is no longer adequate to just update processes but keep your appraisals and Likert scale that don’t work for you and your employees as they are. Why are you attempting to follow the crowd with ‘agile’ performance management when it might not be right for your firm’s culture or your geographic culture?

Too many organisations around the world have jumped on the ‘agile’ performance bandwagon without taking into account the impact of the history of the specific firm and the firm's culture. Furthermore, there has been little attentionpaid to understanding the effects of the geographic culture of a company. What works in one part of the world might not work the same in a different geography. How do you become aware of the sensitivity of local cultural issues and use them to build an employee-friendly and focused talent management process explicitly regarding employee performance and engagement?

Our two-day in-depth course on performance management will provide new insights and ideas to ensure that the forward facing performance interaction through dialogue between a manager and a direct report is meaningful, honest and impactful. This approach has a proven ROI for the company as measured through increased productivity, engagement and higher rates of retention. Led by a subject matter expert who has comprehensive knowledge of performance management, this course is aimed at HR leaders and line managers who wish to know exactly how to implement an employee performance system underpinned by objectives and behavioural competencies as part of an overall performance approach.