9:00 AM - 5:30 PM
Busy executives don’t have the time to read all of their e-mails thoroughly, so it’s important that everything you write is polished, succinct and delivered with impact. Remember, your e-mail writing makes a statement about you and your organisation. In this hands-on programme, you’ll learn proven business writing skills and techniques that grab attention, inspire action, and create the right impression.
Objectives
- Solidify your use of professional business language
- Express your ideas succinctly and accurately
- Eliminate redundancy for clear and concise writing
- Organise your facts and ideas – decide what you’re going to say to get the results you want
- Say more with less to get your message across
- Impress your reader with the right style, tone and choice of words
- Write effective e-mails that get read
Key Topics
- Barriers to effective email communication
- Common email writing errors
- Key points that will help you write successfully
- Planning your writing
- Designing strong paragraphs and attractive subject lines
- E-mail practices that will gain respect and attention
- Eliminating common sentence-cloggers
- Style and formats for presenting information
- Greetings and courtesy
- Handling difficult situations in writing
Feedback
"The programme refreshed myself on proper grammar and business writing, and reminded me of common writing errors I've made."
9:00 AM - 5:30 PM