9:30 AM - 3:30 PM
(Course Fee : HK$1800)
Highlights
The One-Day MBA Workshop Series aims to strengthen the integration of knowledge and practice at MBA level. Knowledge is being transformed into practice through experimentation, critical self-analysis and experience sharing.
CONFLICT RESOLUTION AND NEGOTIATION
Conflict resolution is an expanding field of professional practice, both in the U.S. and around the world. The escalating costs of conflict have increased use of third parties who may serve as a conflict specialist to resolve conflicts. In fact, relief and development organizations have added peace-building specialists to their teams. Many major international non-governmental organizations have seen a growing need to hire practitioners trained in conflict analysis and resolution. Furthermore, this expansion of the field has resulted in the need for conflict resolution practitioners to work in a variety of settings such as in businesses, court systems, government agencies, nonprofit organizations, and educational institutions serving throughout the world. (https://en.wikipedia.org/wiki/Conflict_resolution)
When conflicts go unaddressed, they can have a negative impact on individual performance, group productivity and teamwork. The art of negotiation is the careful exploration of opposing positions with the goal of achieving a positive outcome. Negotiation occurs in business, non-profit organizations, government branches, legal proceedings, among nations, and in personal situations such as marriage, divorce, parenting, and everyday life. (https://en.wikipedia.org/wiki/Negotiation)
OBJECTIVES
This workshop is designed to give participants an enhanced understanding on conflict resolution through a review on conflict resolution techniques and reflection on conflict management styles. It provides them with insight into their personal negotiation style, and necessary actions required at each phase of the process. The workshop also aims to lead participants to gain an advantage in negotiations through influence, the psychology of persuasion.
Programme Details
THE WORKSHOP WOULD BE CONDUCTED AS
- Mini-lecture with PowerPoint and video
- Experiential activities and debriefing
- Group discussion and presentation
- Real case problem solving and decision making
WORKSHOP LEADER
Dr. Helen Chau
Dr Helen Chau is a professional and experienced trainer and consultant. She is a certified facilitator of the Leadership Challenge, a certified trainer of Everything DiSC and a member of the Institute of Cognitive Therapy.
Her training portfolio includes Leadership, Project Management, Strategic Decision Management, Strategic Management, Negotiation & Procurement, Conflict Management and Communication & Presentation with key focus on body language skills. Her consulting experience includes project and process management, new business start-up, training curriculum design, as well as personal professional development.
With over 20 years of senior business management experience in local and multinational organizations and serving as Broad of Director for a HK listed company, Helen is passionate about developing organization and people.
Application Code 1690-1450NW
Start Date 22 Jun 2019 (Sat)
Days / Time
- Saturday, 9:30am – 3:30pm
Entry Requirements
Applicants should be aged 18 or above.
Fee
Course Fee
- Course Fee : HK$1800
9:30 AM - 3:30 PM
(Course Fee : HK$1800)