Situational Leadership: Managerial and Supervisory Workshop

Course Objectives
This course is designed for managers and supervisors to strengthen their skills and techniques in:

• Planning - determine what need to get done, set goals and objectives;
• Organisation - organise people and resources to get things done; prioritisation and time management;
• Supervision - give direction, drive results; communicate common goals and objectives; seek views and provide feedback; coach, motivate and manage performance; and
• Delegation - when, what and how.

Target Participants
Managers, supervisors, team leaders and to-be supervisors are all welcome to join.

Course Background
To perform the role of manager or supervisory effectively and get results through other people requiresa different set of skills. Through clear explanation, practical examples, exercises and case studies, this course will help participants to overcome many of the supervisory problems and challenges they may encounter as manager or supervisor. It will provide participants with the essential knowledge and techniques needed to plan, organize and manage their work group effectively; to achieve results through the effective supervision of staff.