CTHR - Effective Communication Skills

Effective Communication Skills - Hong Kong

DATE & TIME (Expired)

27 Aug 2021 (Fri)
9:00 AM - 5:00 PM

24 Sep 2021 (Fri)
9:00 AM - 5:00 PM

22 Oct 2021 (Fri)
9:00 AM - 5:00 PM

26 Nov 2021 (Fri)
9:00 AM - 5:00 PM

24 Dec 2021 (Fri)
9:00 AM - 5:00 PM

PRICE

HKD 12,095

ORGANISER

The Knowledge Academy

LOCATION

DESCRIPTION

Who should attend this Effective Communication Course?

This course is recommended for anyone who desires improvement of the communication skills of themselves or their employees, in order to enhance efficacy and productivity within the workplace.

Prerequisites

There are no prerequisites for this course.

Effective Communication Training Overview

During this one-day Effective Communication training course, candidates will acquire a comprehensive understanding of the impact of communication on others, and how to improve personal communication skills to a level where information can be conveyed efficiently and effectively. Using communication wisely and efficaciously will mean that it will become easier to attain better results and the outcome of exchanges will be more productive. This course specialises in the use of communication within a business environment. Communicative ability not only involves the capability to convey information, but also to be able to listen to others and receive information. Hence, this training course includes listening based exercises and quizzes to emphasise the importance of listening in effective communication.

What’s Included in this Effective Communication Course?

On this course, you will be provided with:

The Knowledge Academy Effective Communication Manual
Experienced Instructor
Certificate
Refreshments

Effective Communication Training Outline

Communication
What is a Skilled Communicator?
Individual Evaluation
Communication Barriers
Case Study: New Neighbours
Asking the Questions
Asking the Good Questions
Applying the Answers
Probing
Listening Skills
How do you rate your Listening ability?
Active Listening Skills
The Communication Funnel
Communication Situations
One Little Word
Body Language
What do our bodies say?
Gestures
Emotions
A Personal Action Plan
Quick Quiz

For more details and registration, please click here.