CTHR - How to Work with and Manage Emotionally-Troubled Staff (Webcast)

How to Work with and Manage Emotionally-Troubled Staff (Webcast)

DATE & TIME (Expired)

23 Oct 2020 (Fri)
2:30 PM - 5:30 PM

PRICE

HKD 1,100
(Member HK$700, Non-member HK$1,100)

ORGANISER

Hong Kong Institute of Human Resource Management

LOCATION

DESCRIPTION

Since last year, the workforce in Hong Kong has been under unprecedented pressure from social turbulence and subsequently COVID-19. Unavoidably, HR professionals are facing issues related to stress, fatigue, mental health and aggression more frequently than before.

In this webcast, the knowledge and skills on how to manage crises stemming from emotionally-troubled staff will be discussed.

Objectives

To understand a generic framework on how human crises evolve from the emotional issues
To minimise the effect of crises from human factors within the realm of HR management

Part 1

The nature of stress and fatigue management
The mental health issues and their relation to aggression
The major mental-related issues in the workplace and the cause
Mental Health First Aid: Common mental health problems and some quick fix
The characteristics of an effective and supportive HR manager

Part 2

How to work with emotionally-troubled staff
Ways to manage emotionally disturbed staff and their families

For more details and registration, please click here.