Change Management Foundation & Practitioner

Change Management Foundation and Practitioner Course Overview

This Foundation and Practitioner Change Management training course is a combined course, which allows individuals to gain both qualifications together. Change is significant because it is constantly happening within organisations, hence Change Management is all about being prepared.

Delegates will learn how to deal with change before, during, and after its implementation. They will learn how to transform employee attitudes towards change, as is it often met with fear and resistance. Delegates will also enhance their communication skills, which will help them address opposition to change effectively. As well as this, delegates will learn how to apply their knowledge of Change Management in practical terms to real work scenarios.

This training course is divided into two parts. The first three days will cover the Change Management Foundation part of the course, whilst the remainder of the course will be spent focusing on the Change Management Practitioner section.

This Change Management Foundation and Practitioner course is accredited by APMG

Who should attend Change Management Course?

This Foundation and Practitioner Change Management training course is intended for anyone interested in managing or expanding their knowledge of the organisational change. This training course may benefit managers in particular, because they are the ones who decide to apply changes. They are also the ones who need to convince the rest of the organisation that change is for the best.

Furthermore, anyone looking to implement a change methodology within their organisation may find this course useful. Example professions include Project Managers, Change Managers, and those who work in Human Resources.

Change Management Prerequisites
There are no prerequisites for this Foundation and Practitioner Change Management training course, hence anyone can attend.

Delegates should read the first chapter of the Effective Change Manager’s Handbook, which we will provide you with. We recommend you complete the reading as it gives you an insight into the course.

Change Management Foundation and Practitioner Outline
The Foundation and Practitioner Change Management training course covers the following areas:

• Change Management Perspective
• Change and the Individual
• Models of Individual Change
• Motivation
• Systematic Differences Between People
• Change and the Organisation
• Organisational Culture
• Models of the Change Process
• Emergent Change
• Key Roles in Organisational Change

Change and the Organisation: Defining Change

• Drivers for Change
• Portfolios, Programmes, and Projects
• Viewpoints and Perspectives
• Vision Statements

Benefits Management

• Objectives
• CSF
• Principles and Processes

Stakeholder Engagement

• Leadership and Engagement
• Empathy Mapping
• Managing Relationships and Mobilising Stakeholders

Communication

• Feedback Mechanisms
• Communication Approaches
• AIDA
• Barriers to Effective Communication

Change Impact

• Change Impact, Risk, and Continuity Model
• McKinsey 7S Model
• Gap Analysis
• Stakeholder Impact Assessment

Change Readiness

• Working with Individuals in Major Changes
• Building Organisational Readiness for Change
• Preparing for Resistance

Education and Learning Support: Training Planning

• Key Principles of Learning
• Defining what is to be learned

Project Management: Change Initiatives, Projects, and Programmes

• Decisions and Designs
• Project Environment
• Project Methodologies

Sustaining Change

• Levers and Leverage
• Levels of Adoption and Critical Mass
• Reinforcing Systems

*After completing 4 days of classroom training and successfully passing your Change Management Foundation Exam, the fifth day of this course is a flexible exam preparation day to complete at your convenience in order to prepare you to take and pass your Change Management Practitioner exam online.

We provide comprehensive support during the exam process to make the experience as simple as possible. This exam can be taken at a suitable time, subject to availability; online, anywhere.

Benefits of online exams include:

• Proven higher pass rates
• Quicker Results
• Save Travel Costs
• Flexibility
• Convenient
• Take your exam at your home, office, or work when you are ready