Application of Coaching Skills in Building a High Performing Millennial Team

A Good Coach makes things happen, maximize resources and inspire. It’s the extraordinary quality that solves problems and helps the individual come to a new level understanding of what is possible. And it’s the skill and talent to influence and guide others to make real breakthroughs and create lasting change. This workshop aims to develop the coaching core competencies of management team using the “Coaching Skills”. The objective of this workshop is to develop the managers to be a good coach for high performance team with energy, creativity, courage, faith and determination — to achieve goals. It will also help raise self-awareness in others and motivate and encourage self-responsibility within those being coached.

PROFESSIONAL TRAINER

Paul Ma - Associate Trainer from SGS Hong Kong Limited

Paul has over 20 years of managerial experience in HR, learning and development. His areas of expertise include customer service system, brand culture building, operation efficiency system and managerial development scheme. He has been serving as the Chairman of Service & Courtesy Award of Hong Kong Retail Management Association (HKRMA) from 2001, 2002, 2008 to 2017. He was also the authorised trainer of HKRMA from 2013 to 2016 on the topics of Total Customer Service Experience in retailing, Service Re-engineering & Customer Journey Management.

(SGS Hong Kong Ltd. reserves the right of final tutor arrangement)

CERTIFICATION (Attendance: 100%)

Delegates who successfully completed the course will be issued a certificate by SGS Hong Kong Limited.

GENERAL INFORMATION

Venue: TBC 

Medium: Cantonese

*Early Bird Price will be offered to participant whose enrolment is made one month prior to the course or online booking

**2 or more enrolment in same organization is more effective and enjoy special discount