9:30 AM - 5:30 PM
For a six sigma organization, either you are a Champion, Master Black Belt or Black Belt, you need to ensure your projects are in-line with the organization's strategy.
- The organization can translate its vision and strategy into measurable objectives,
- These objectives can be cascaded down to business unit level and individual performance level,
- Internal business processes can be established and developed to meet and / or exceed the customer expectations,
- Finally, Key Performance Indicators can be analyzed to evaluate and make recommendations to improve future organization's performance.
Through this one day workshop, you will learn how to identify critical success factors, dashboard development and determine key performance indicators and the ways to conduct the measurements.
CERTIFICATION
Delegates who successfully completed the course will be issued a certificate by SGS Hong Kong Limited.
GENERAL INFORMATION
Venue: T.S.T. / Wan Chai / Sheung Wan Training Centre / HKSTP/ TBC
Medium: Cantonese supplemented with English materials
* Early Bird Price will be offered to participant whose enrolment is made one month prior to the course or online booking
COURSE OUTLINE
1.What is strategy map?
2.What are critical success factors (CSF) of the organization?
3.To create key performance indicators (KPI)
4.To create dashboard
5.How to conduct and collect KPI measures systematically
6.To identify and determine business core processes
7.Case study
9:30 AM - 5:30 PM