CTHR - The Happiness Advantage - Orange Frog WorkshopTM for HR Professionals

The Happiness Advantage - Orange Frog WorkshopTM for HR Professionals

DATE & TIME (Expired)

25 May 2020 (Mon)
9:00 AM - 6:00 PM

PRICE

HKD 480
(HKMA Member: HK$380
Non-Member: HK$480)

ORGANISER

HKMA

LOCATION

3/F, Tower 2, South Seas Centre, 75 Mody Road Tsim Sha Tsui

DESCRIPTION

INTRODUCTION
Interactions, from acquiring and retaining clients to improving employee engagement and performance, are the operational framework
of any organisation. The quality of those interactions determines the momentum of an organisation. Consider how little time we
actually spend on the technical aspects of our work versus the interpersonal elements including: appraising, asserting, brainstorming,
listening, motivating, persuading, and the list goes on.

Yet diversity in the workplace can make such interactions challenging. Even when goals and interests are shared, interactions are often clouded by ambiguities and misunderstandings. If we focus too much on the task, we risk losing touch with what gains us buy-in. An effective awareness of managing unconscious bias helps cultivate a skill-set to truly embed diversity and inclusion in the workplace. Managing unconscious bias would establish trust, rapport and collaboration. It would help us act on opportunities, mitigate risks and promote productivity.

Learning Outcomes

Develop an awareness of diversity in the workplace and unconscious bias
Appreciate the challenges of unconscious bias
Explore techniques to bridge diff erences amongst team members
Flex working styles

Awareness-Building

How deep does diversity run?
The reasons for unconscious bias
Examples of cognitive biases
Challenges of unconscious bias
Impact on diversity and inclusion

Skills-based Approach

Bridging the gap between understanding and behaviour
Addressing the system
Trainer-led discussion on common challenges and sharing of best practices

For more details and registration, please click here.