CTHR - High-impact Influencing Skills (Webcast)

High-impact Influencing Skills (Webcast)

DATE & TIME (Expired)

9 Apr 2020 (Thu)
11:00 AM - 12:30 PM

PRICE

HKD 1,000
(Member: HK$600
Non-member: HK$1,000)

ORGANISER

Hong Kong Institute of Human Resource Management

LOCATION

DESCRIPTION

More and more researches have shown that on average people spend more than one-third of their time in communicating and reaching consensus with others. Thus, influencing skills have become a critical factor in today’s business environment.

Objective

This practical and informative webcast aims to equip participants with necessary tactics for making the influencing outcome a success.

Target Audience

Those who are looking to gain a professional edge or need improvement in certain areas like relationship building, probing techniques, presenting ideas or handling objections.

Content

Three levels of Communication (Presenting, Influencing and Negotiating)
Why Influencing Fails and How to Make it a Success
Coping Strategies for People with Different Communication Styles
Probing Techniques for Fact Finding
Effective Listening and Echoing Skills for Rapport Building
Explicit vs Implicit Approach for Presenting Your Ideas
Handling Objections and Reaching Consensus

For more details and registration, please click here.