1:30 PM - 5:30 PM
Organizations should plan and implement actions to address risks and opportunities for enhancing quality of product and services and satisfying the need and expectation of customers and interested parties.
This workshop uses a new innovative strategy tool from LEGO’s Danish headquarters, LEGO® SERIOUS PLAY® methodology “© [2017] The LEGO Group”. It is a creative process which facilitates meeting, communication and problem solving. Participants are led through a series of questions, probing deeper and deeper into the subject.
COURSE OUTLINE
- Visualize internal and external issues
- Identify the needs and expectations of interested parties
- Observe the effect of risk and opportunities
- What actions should be taken to address
- Wrap up
GENERAL INFORMATION
Venue: TBC
Medium: Cantonese
1:30 PM - 5:30 PM