CTHR - Crisis Management

Crisis Management

DATE & TIME (Expired)

25 Feb 2020 (Tue)
9:00 AM - 5:00 PM

PRICE

HKD 3,200
(HKMA Member: HK$3,000
Non-member: HK$3,200
Early bird discount: 10% discount (for payment received by 11 February 2020))

ORGANISER

HKMA

LOCATION

1-6/Fls First Commercial Building 33-35 Leighton Road Causeway Bay

DESCRIPTION

INTRODUCTION
Historically, crisis management has centered on operational crisis, which means events that threatened to disrupt the operations of an organization. These operational crises also involved a clear threat of potential harm to stakeholders. Typical operational crises would include natural disasters, industrial accidents, transportation accidents, workplace violence, product harm, and management misconduct.

CRISIS MANAGEMENT TODAY IS MORE COMPLICATED
A crisis used to unfold slowly, while today it explodes. News, both real and fake, travels quickly and this means that crisis managers need to react just as quickly. This progressive workshop helps you to deal with the crises in your organization by helping you to understand what happens before, during and after a crisis, linking several key areas:

- Decision-making

- Communications

- Innovation- Public relations

- Leadership

- Psychology

- Analysis

CONTENTS

The realm of crisis management
Crisis and risk management, links and diff erences
What constitutes a crisis
Understanding the operational crisis
Victim oriented responses to crisis
Decision-making in times of crisis
Drawing elements from Design Thinking and Innovative Thinking
Assumptions, their roles in times of a crisis
Denial responses to crises
Finding opportunities in times of crisis, exercises
Paracrises, role and functions
Provoking a crisis, reasons for and examples
Fake news, exercises
Recognizing and expanding your options in times of crisis
The role of leadership in crisis management
Problem solving exercises
Establishing crisis management teams

For more details and registration, please click here.