Executive Certificate Course on Design Thinking for People Development – Managing People with Creativity

Event Description:

A. Design Thinking Basic ( 設計思維基礎 )
1. 5 stages of Design Thinking ( 設計思維五步法 )
1. History and characteristics
2. Empathy
3. Define
4. Ideate
5. Prototype
6. Test
2. Design thinking practices ( 設計思維練習 )
1. Various approaches to design thinking
2. Stanford d.school model
3. Hands- on workshop incorporating: d.school process, personas, empathy mapping
4. Enhanced insights and observations
5. User research, Interviewing, Presenting results
6. Crafting a compelling vision 4C ’s model ,Storytelling, Creating the desire for action
7. Digital methods for rapid prototyping
8. Exercise and discussion

B. Organisation Change through Design thinking( 設計思維應用於人力資源變革 )
1. Design thinking for HR and Talent Innovation
( 運用設計思維尋找合適人才 )
1. Identify weakest link in operation
2. Demand & supply in people market
3. How to recruit innovative candidate
4. Learning people from social media
5. Case study on recruitment process
6. Discussion on innovative recruitmentprocess
2. Design Thinking for Staff Retention Excellence
( 運用設計思維保留公司人才 )
1. Identify key factors driving positive employee experience
2. Identify the needs for change
3. Where to start if you want to begin this transformation
4. Case study on incentive schemes and staff retention program
5. Discussion on retention experience

C. Creativity Management and Knowledge via Design Thinking ( 透過設計思維為企業保持創新和保留知識 )
1. Continuous evaluation and improvement of work efficiency ( 持續性的工作效率評估和改善 )
1. Six thinking roles for HR professionals
2. The role of design thinking in Improving Organizational Culture
3. Create culture of collaboration
4. Design thinking cultivates ideation
5. Encourages (and Requires) productive failure
6. Case study
2. Maintain core employees by continuous business reprocessing engineering ( 企業流程再造中保留核心成員 )
1. Importance of continuous listening
2. Personalised goal setting forms & balance score card
3. Design and share the continuous evaluation scheme
4. Case study

Contact person's (Information provider's) name & contacts: Ms. Shirley Chan: 2774 8569